Privacy Policy

Interval is run by Assembly Growth (Jason Rowland), based in Sydney, New South Wales, Australia. When this policy says "we" or "us", it means Assembly Growth. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

We only store what the app needs to work:

• Your account. Your name, email address and a password. Passwords are stored as a one-way hash, never as plain text. If you sign in with Google or X instead, we receive your name, email address and profile picture from that service, and keep the sign-in details it gives us so you can stay signed in.
• Sign-in sessions. A session record with an expiry date, plus the IP address and browser details of the device you signed in from. This helps keep your account secure.
• Your profile. The display name and city you enter. Both are optional apart from the name.
• Your private answers. Your assessment, reflections, daily check-ins, notes you write during the 24-hour pause, reconnection and review answers, and any behaviours you choose to track.
• Your shared space. If you create or join a couple space: the invite code, which stage you are at, your break and review dates, the agreements you write together and who has signed them, and anything you choose to share with your partner.

• Payments. If you buy the Break Plan, we keep a record of the payment: which account paid, which couple space it covers, the amount, the currency, whether it was paid or refunded, and Stripe's reference numbers. Your card details go straight to Stripe. We never see or store them.

We do not use analytics or advertising trackers.

• Your partner can see your display name and city, the agreements you write and sign together, and anything you choose to share with them. They also see a short summary of how your assessment answers line up with theirs (for example, whether your reasons for a break lean towards clarity or not). They cannot see what you actually wrote.
• Nobody else in the app can see your information.
• Us. Your answers are not end-to-end encrypted, so it is technically possible for us to access the database. We do not read your entries. The only exceptions are if you ask us to help with a problem and give us permission, or if the law requires it. Access to the database is limited to the operator.

Your account and answers are stored in a Postgres database run by Neon, in its Sydney, Australia region. Data is encrypted in transit (HTTPS) and Neon encrypts stored data.

The app itself is hosted by Vercel. Its servers that read and write your data are set to run in Sydney too. Vercel is a United States company and its global network may handle requests, and keep short-lived technical logs (such as IP addresses and the pages requested), outside Australia. By using Interval you understand that some of this technical information may be handled overseas.

We send account emails, such as password reset links and email address checks, through Resend, an email delivery service based in the United States. Resend receives your email address and the content of those emails so it can deliver them, and keeps delivery logs for a short time. We do not use it for marketing email.

Payments are processed by Stripe, which is also based in the United States and keeps its own records of payments, including for tax and fraud prevention. Stripe's privacy policy applies to the payment details you give it.

The pages load fonts from Google Fonts, which means your browser contacts Google and Google receives your IP address. If you sign in with Google or X, that sign-in goes through those services and their own privacy policies apply.

• Cookies. We set only the cookies needed to keep you signed in (a session cookie and a short-lived cached copy of your session), plus temporary cookies used while you sign in with Google or X. No advertising or tracking cookies.
• Local storage. To make sure you never lose an answer if your connection drops, the app keeps a copy of your answers and unfinished drafts in your browser, labelled with your account. Anyone with access to your device and browser could find that copy. Deleting your account from Settings clears it from the browser you are using.

• We do not sell your data.
• We do not use your answers for advertising, or share them with advertisers.
• We do not tell your partner about anything you have not chosen to share.
• We do not use your answers to train AI models.

We keep your information while you have an account. You can delete your account at any time from Settings. That removes your account, sessions, profile, private answers, tracked behaviours and anything you shared, straight away.

If you were in a couple space with a partner, the space stays open for them. Their own answers stay theirs. Your signature is removed from your shared agreements, but the agreement text you wrote together stays visible to them, because it is part of their record too. If you were on your own, the space is deleted with your account.

Records of payments are kept by Stripe, and we may keep a copy of the payment record (without your answers) for as long as tax law requires.

Our database provider keeps a short rolling history so the database can be restored after a fault, so deleted data can remain in that history for a short time before it is overwritten. Hosting logs are also kept for a short period.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Most of this you can do yourself in the app. For anything else, email [contact email to be confirmed] and we will reply within 30 days. If you are in the UK or the EU you also have rights under the GDPR, including to object to processing and to data portability.

If you are unhappy with how we have handled your information, tell us first so we can fix it. If that does not resolve it, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au, or your local data protection authority.

Interval is for adults. You need to be 18 or over to use it.

Interval is a structured reflection tool. It is not counselling, therapy, medical care, a crisis line or a domestic violence service, and nobody monitors what you write. If you are in danger, contact your local emergency services, or see support services.

If we change how we handle your information, we will update this page and the date at the top. If the change is significant, we will tell you in the app or by email before it takes effect.

Assembly Growth, Sydney, New South Wales, Australia. Email: [contact email to be confirmed].